Ian Moore is a Senior Solutions Architect at Tata Consultancy Services, specializing in Salesforce.com practices with over 20 years of experience in delivering CRM technical and operational solutions. Previously, Ian held roles such as CRM Consultant at MS Partners and Digital Transformation - Cloud Solutions Architect through Ian Moore Consulting, where they worked on various high-profile projects across diverse industries. Ian's expertise includes Service Cloud, Field Service Lightning, AI, and IoT implementations, and they have managed numerous significant projects for organizations like the FDIC, Siemens Healthcare, and Boston Scientific. With certifications in Salesforce Service Cloud, AI, and several other related areas, Ian excels in bridging business and technology teams to enhance customer and employee experiences. Ian possesses a Bachelor of Arts in Technology from San Diego State University.
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