Jay De Guzman is the Assistant General Manager at Tata Consultancy Services, where they currently lead teams with over 19 years of management experience. As a Lean Six Sigma Master Black Belt, Jay has successfully mentored more than 450 process improvement projects, achieving savings of over $764 million USD. Previously, Jay held various leadership positions, including Director of Organizational Excellence at Sutherland Global Services and Operations Manager at EXL. They have extensive experience in sectors such as Banking, Financial Services, Insurance, Healthcare, and Telecommunications.
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