Joaquin P.

Joaquin P. is a service management professional with over 35 years of experience in leading technical teams. They have held significant roles at companies including IBM Global Services as a Critical Incident Supervisor and Tata Consultancy Services, where they managed IT change and service management processes. Joaquin's expertise encompasses critical incident management, change management, and team leadership, ensuring compliance and efficiency in service delivery. They obtained a certification in project management with a high distinction from Centro in 2016.