John Graves is an IT Operations Manager specializing in AI Cloud Engineering, with a leadership style that empowers teams and fosters innovative problem-solving. They served as an Information Technology Manager at TATA Consultancy Services from 2010 to 2016, where they led teams in network operations and major incident management. From 2018 to 2023, they held the role of IT Production Operations Lead at the same company, focusing on process and incident management. Previously, Graves worked at PwC from 2000 to 2010, managing IT operations and infrastructure problem coordination. They earned a Bachelor of Science in Information Technology from the University of Phoenix in 2004.
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