John Ryan is a Senior Analyst and Software Engineer at Tata Consultancy Services, specializing in managing and administering large-scale Jira Data Center instances with a focus on system configuration and workflow customization. Ryan possesses extensive experience in customizing Jira workflows and utilizing advanced add-ons, demonstrating proficiency in tools such as Advanced Roadmaps and Groovy scripting. Previous roles include a Student Web Developer at UT Health San Antonio, where the development and maintenance of over 50 websites were a primary responsibility, and diverse positions in technical support and management at the University of the Incarnate Word and uBreakiFix. Educational background includes a Bachelor of Science in Computer and Information Systems Security from the University of the Incarnate Word, along with a strong high school foundation in Computer Science.
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