Kris O'Neil S. is an accomplished professional with extensive experience in process management, service delivery, and customer relations. Currently serving as a Process/Incident & Problem Manager at TCS since April 2024, Kris previously held the role of Service Delivery Manager at Enreach NL and served in various leadership capacities at Tele2 Nederland, including Senior Partner Operations Manager and Incident Manager. Other notable positions include Freelance Marketing & Communication Consultant and Document Formatter & Editor at RUG Rijks Universiteit Groningen. Kris has also contributed to customer relations consulting at Renault Nederland and Transcom/Tele2, enhancing customer loyalty and brand equity. Academic qualifications include a Bachelor of Science in International Business Communication and Strategic Marketing from Hanze.