Lal M has over 18 years of experience in the IT and customer service sectors. Beginning a career as a Navigator at MMC Infotech from February 2005 to December 2006, Lal M contributed to the management of a customer-centric Card Services Department, focusing on procedural evolution, team building, and training to enhance efficiency and service quality. Since February 2007, Lal M has held the position of Project Manager at TCS, continuing to leverage expertise in project management and team leadership.
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