Layla Araujo is an Integration Manager at Tata Consultancy Services, where they coordinate the SD and CS team and are responsible for end user support of SAP SD/CS incidents, including detailed analysis of sales processes and service issues. Layla previously served as an IT Analyst at Siemens, involved in EDI/interfaces management, change requests, and user support. They began their career as a trainee at SSI Consultoria, focusing on SAP ERP/BW user management, and have a degree in Computer Science from Centro Universitário Nove de Julho, completed in 2009.
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