Leandro Marques has extensive experience in technical support and customer service, beginning with a role as a Java Developer intern at UniFil - Centro Universitário Filadélfia, followed by positions as a support analyst at Cantoni Revisões, Concent Sistemas, and Atos, where responsibilities included network design, problem diagnosis, and user support. Additionally, Leandro served as a customer service representative at Contax-Mobitel S.A. and Vickstar Contact Center, effectively resolving client issues and managing requests. More recently, Leandro worked at Tata Consultancy Services in various capacities, including SAP support analyst, functional SAP consultant, and Scrum Master, focusing on technical problem resolution and agile team facilitation. Currently pursuing education in FM2S Educação e Consultoria, Leandro demonstrates a commitment to continuous professional development.
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