Lokesh Nagaraj has extensive experience in service delivery and analytics across several prestigious companies, including Infosys BPO, Tata Consultancy Services, and Thomson Reuters, spanning from 2004 to the present. Initial roles included Senior Process Associate focused on process excellence in the banking domain and Quality Control Coordinator for banking operations. Progressing to management positions, Lokesh led teams in market research and order management, overseeing large teams and managing critical projects. Currently, as a Senior Manager in Delivery Excellence at Tata Consultancy Services, Lokesh is responsible for delivery excellence and risk management for a significant engagement involving over 1,000 associates and 20+ clients, utilizing Lean Six Sigma methodologies. Lokesh holds a Bachelor of Commerce degree from Bangalore University.
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