Manikandan J

Manikandan J has over 11 years of experience in IT and business process services, beginning their career in the banking and financial services sector, where they specialized in process management and compliance. After spending more than five years at Scope International, Manikandan transitioned to Tata Consultancy Services, where they initially focused on chargebacks and retirement payment processes. Currently, as a Major Incident Manager, Manikandan leads critical incident response efforts, honing skills in IT Service Management and specializing in Major Incident Management. They take pride in ensuring seamless service continuity and have undergone extensive training in ITIL practices and incident resolution strategies.