Manish Kumar possesses a robust background in IT service management, with a career extending from 2004 to the present. Currently serving as an IT Delivery Manager at Tata Consultancy Services since May 2013, key achievements include the development of a product-oriented Agile POD structure that achieved a 100% change success rate and an impressive 98.7% incident resolution within SLA. Previous roles at Tata include Service Delivery Manager, where Manish managed service portfolios ranging from $1M to $9M and enhanced application performance significantly. Experience also includes roles at Cognizant as a Team Manager in Transitions and various positions at CoreLogic US Inc. An educational background includes a BSC in Computers, Mathematics, and Statistics from Andhra University.
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