Mark Williams

Mark Williams is the founder of BolTech Technologies, a company based in New Jersey that specializes in providing quality IT services across the United States. With over 15 years of experience in the IT industry, Mark has held roles in Helpdesk, Desktop Support, and Network Engineering, most recently as a Senior Desktop Support Analyst at Tata Consultancy Services. Mark has established a strong reputation for customer service excellence, particularly in de-escalating challenging technical and customer-related issues. They began their career in the helpdesk sector and advanced to a managerial position overseeing a Desktop Support team in New York City. Mark's educational background includes a Business Administration degree from Berkeley College of Business.