Marshad V V is a seasoned Service Delivery Manager and IT Operations Leader with over 17 years of experience in service delivery and IT operations. They have held various roles, including Service Delivery Manager at Tata Consultancy Services, where they managed teams of over 120 associates and ensured compliance with service level agreements. Marshad has a strong background in data analysis and market research, having led multiple projects and improved operational efficiency through automation and process enhancements. They hold a Bachelor of Applied Science in Chemistry and an MBA in International Business.
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