Michaela Melo is a licensed professional in Organizational Communication with a background in customer experience and human resources. They served as a Customer Experience & Service Team Leader at LOi - La Oferta Irresistible and later supervised customer service at Synapsis Smart Outsourcing. Currently, Michaela works as a Human Resources Business Partner at Tata Consultancy Services, where they engage with employees and advise on key people-related decisions. Michaela is also pursuing further education in social media marketing at Sinergia Campus.
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