Monish Naidu

Monish Naidu is an HR Operations professional with over six years of experience in various roles within customer success, including team leadership at Tata Consultancy Services. They have managed high-volume operations while maintaining exceptional service levels and achieving significant improvements in customer satisfaction. Monish's background includes processing medical claims and supporting SaaS and HR client accounts, demonstrating a strong capacity for operational excellence and proactive problem-solving. They hold a Bachelor of Arts in Business Economics, Marketing, and Psychology from Acharya Institutes.