Nikky Gupta

Nikky Gupta has a diverse professional background in customer service, sales management, and fraud detection. Experience includes serving as a Service Delivery Manager at IndusInd Bank, where Nikky ensured superior customer experience and resolved complex service issues. As an Agency Manager at Care Insurance, Nikky built and managed high-performing sales teams while developing effective sales strategies for health insurance products. Currently, as a Senior Process Associate at Tata Consultancy Services, Nikky works as a fraud detection analyst for an American banking client, focusing on proactive fraud monitoring and risk management. Educational qualifications include an MBA in Marketing from the Center for Management Studies and a BMS in Business, Management, Marketing, and Related Support Services from Jain (Deemed-to-be University).