Pankaj Agarwal, CPCU, FIII, is a seasoned professional with over 20 years of experience in the insurance and IT sectors. Currently serving as the Lead for Growth & Transformation at Tata Consultancy Services, they have expertise in business process consulting, solution design, and program management. Pankaj has previously held significant roles such as Senior Manager for Insurance Solutions at HCL Business Services and Operations Manager at Tata Consultancy Services, where they focused on enhancing operational efficiency and client relationships. They hold an MBA in Insurance from IBS, Hyderabad, a Fellow designation from the Insurance Institute of India, and a CPCU certification.
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