Pappu Shaw is a seasoned professional with over 15 years of experience in the IT industry. Currently serving as a Business Process Lead at Tata Consultancy Services since 2018, Pappu manages a team and oversees stakeholder management. Prior to this role, Pappu worked at BT Group from 2016 to 2018 as an Associate, focusing on order management and customer service. Pappu holds a Bachelor of Arts in English Literature from the University of Calcutta, earned in 2010.
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