Patrick Hicks has extensive experience in software engineering, project management, and IT service management, primarily at Microsoft Corporation from 2001 to 2007 in various roles including Service Manager for MSN Internet Access and Software Test Engineer for MSN Client. Subsequent positions included Telecom Project Manager Consultant at Axelerate and Director of IT (Volunteer) at Bridge Disability Ministries, demonstrating a commitment to both professional and community service. Currently serving as Senior Program Manager at Tata Consultancy Services, Patrick focuses on transforming teams into Managed Services and enhancing operational efficiency. Patrick holds a Bachelor's degree in Electrical Engineering from Gonzaga University.
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