Phil Dempsey is a highly experienced IT Service Delivery professional with extensive expertise in managing service delivery for large global customers. They served as IT Manager for UK & Switzerland at Cargill from 2011 to 2015, where they led Field Service Teams and managed 2nd line support services. Phil also held roles such as Global Process Owner for Incident Management, actively enhancing ITIL processes across regions. Currently, they lead Global Field Services & Media Services at Tata Consultancy Services and continue to excel in service delivery management and project management within the IT sector.
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