R Mohan

R Mohan is an experienced IT service management professional with a robust background in ITSM and ITIL implementation across various organizations. R Mohan has held key positions such as ITSM Lead at Standard Chartered Bank and ITSM Consultant at Omega Healthcare Management Services Private Limited. Previous roles include IT Service Delivery Management Executive at Firstsource and ITSM Analyst at the World Bank Group, where R Mohan achieved a compliance rate of 99.5% to ITSM processes. Currently serving as an Information Technology Service Management Consultant at Tata Consultancy Services, R Mohan possesses a Bachelor of Engineering in Electronics and Communications Engineering from Anna University and a Master of Business Administration in Operations Management from Bharathidasan University.