R. Sreenivas is a Program and Delivery Leader with over 15 years of experience in IT Infrastructure Services, focusing on the global retail and banking sectors. They have demonstrated expertise in ITSM, service delivery, and automation, significantly reducing manual tasks and achieving high SLA compliance in their projects. Recently, R. Sreenivas has served as a Technical Project Manager and Junior Scrum Master at Tata Consultancy Services Australia and New Zealand. Holding an MBA from the University of Madras, they are currently seeking global opportunities to contribute to enterprise-scale digital programs and ITSM excellence.
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