Rakesh Kumar

Rakesh Kumar is an experienced professional with a solid background in system and service management. From September 2003 to August 2010, Rakesh served as a System Manager at Development Alternatives. Subsequently, Rakesh worked at the British Council from September 2010 to September 2022, holding roles as Senior Analyst in Incident & Service Request Management, where responsibilities included monitoring global infrastructure, and as Manager of Major Incident & Service Request. Currently, Rakesh is a Service Management Specialist at Tata Consultancy Services, a position held since December 2023. Rakesh holds a Bachelor of Arts degree from Delhi University, earned between 1998 and 2001.