Rakesh Kumar is a qualified IT professional with a Bachelor of Technology in Information Technology obtained from Hyderabad between 2007 and 2011. Rakesh possesses extensive experience in the IT industry, having served as a Senior Network Administrator at Wipro Limited from May 2018 to July 2021, as well as a Technical Consultant and VoIP Network Engineer at Tata Consultancy Services from July 2021 to April 2018. Previous roles include Avaya Technical Support Engineer at Enkay Technologies (India) Pvt. Ltd. from April 2016 to February 2017 and VoIP Engineer at Tata Business Support Services from November 2011 to April 2016. Rakesh holds ITILv4 certification, reinforcing expertise in IT service management.
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