Rakesh Thapar is an accomplished IT professional with extensive experience in crisis and service continuity management, currently serving as a Senior Consultant at Tata Consultancy Services since September 2022. Prior to this role, Rakesh led information technology operations as the Head of IT Operations at Likewize Support. Rakesh's career includes significant periods at Three UK, where roles spanned from Channel Operations and Incident Manager to Store Support Manager, focusing on operational efficiencies and technical improvements in service delivery. Rakesh also held key positions at Vodafone and O2 (Telefónica UK), managing customer support teams and technical operations, as well as an IT Manager role at Access Loans & Mortgages, overseeing IT budgets and infrastructure. Rakesh began the professional journey as an IT System Administrator at 100% Computing Ltd.
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