Ramasamy N has extensive experience in operations and delivery management within the banking sector, particularly in card disputes and fraud investigations. Starting as a Senior Executive in Internal Control and Accounts Reconciliation at eServe International Ltd, Ramasamy advanced to managerial roles in credit card disputes processing and customer service. Ramasamy held positions at TCS e-Serve International Ltd. as Delivery Manager and later at Tata Consultancy Services as Operations Manager and Delivery Head for Banking and Cards Operations at a large US bank. Educational qualifications include a Bachelor's degree from Sivanthi Aditanar College and completion of CA Intermediate from The Institute of Chartered Accountants of India, alongside foundational mathematics education from Carmel Higher Secondary School.
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