Ranjan Bose

Ranjan Bose is currently a SIAM Lead at Tata Consultancy Services, responsible for overseeing multiple service towers including Request & Catalogue Management, Customer Experience, Identity & Access Management, Complaints Management, and Service Level Management. With a strong foundation in Journalism and Mass Communication from Asutosh College, Ranjan previously served as a Project and Client Relationship Manager at Digisthan and gained valuable experience as a Quality Analyst at Digital Nirvana, Inc. Ranjan also completed an internship as an Entertainment Reporter at Zee Media Corporation Limited, where they conducted over 70 interviews. A Six Sigma Black Belt, Ranjan is dedicated to driving excellence and fostering collaboration to achieve exceptional service outcomes.