Ranjan Kumar Ayachi is a seasoned IT executive with over 20 years of global leadership experience in IT service management, focusing on ServiceNow transformation and implementation. They have held various roles including Delivery Head for ServiceNow and Global ITSM Projects at Tata Consultancy Services, where they lead cross-industry delivery partners in the NA region. Ranjan has a history of driving operational excellence and business agility, particularly in consolidating IT services and improving customer satisfaction through strong project management and stakeholder engagement. They began their career as a Software Consultant and have progressively advanced through numerous technical and managerial positions. Ranjan currently studies Engineering in Electronics at Nagpur University.
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