Ravi Shukla is a telecom operations and quality assurance specialist with over 12 years of experience in production support and OSS/BSS application implementation. They began their career as an Application Engineer at Infozech and further developed their skills while working at Amdocs as an SSME. After a role as Assistant Manager at Estel Technologies, Ravi currently serves as a Technical Lead at TCS. They hold a Bachelor of Science in Mathematics with Physics and Chemistry from V.S.S.D College Kanpur and a Master of Computer Application from Raj Kumar Goel Institute of Technology.
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