Ray Sheppard is an internationally experienced service delivery executive with over 20 years in the travel and high technology retail industries, including nine years in the U.S. with Travelport/Galileo. They have held senior management roles focused on IT and telecom service delivery, managing multi-national teams and budgets exceeding $10 million. Currently, Ray operates as the Head of Service Delivery and Operations Europe for Tata Consultancy Services, overseeing technical services provided to Sony Europe. Ray has a proven track record in implementing ITIL best practices, managing complex project deliveries, and maintaining strong C-Level stakeholder relationships.
This person is not in the org chart
This person is not in any teams
This person is not in any offices