Rekha M

Rekha M is a seasoned data analyst and quality assurance expert with over six years of experience at Tata Consultancy Services, where they achieved $7M in project savings and consistently exceeded customer satisfaction targets. Recognized for implementing impactful strategies like the Machine-First Delivery model, Rekha has driven significant operational improvements and efficiency enhancements throughout their career. With a strong foundation in Lean Six Sigma and ITIL practices, they have previously led teams at Convergys to noteworthy increases in operational efficiency and customer satisfaction. Rekha also completed an internship with Goldman Sachs, enhancing their Excel skills for business analysis. They hold a First Class degree from Bangalore University.