Richard Johnstone is a Business Process Lead at Tata Consultancy Services, where they currently oversee operations and collaborate with leadership to enhance service delivery. Previously, Richard served as a Project Administrator at Wipro and as a Technical Support Executive at Teleperformance. With a strong background in Service Desk management, they provide leadership and direction to teams, ensuring adherence to service levels and continuous process improvement. Richard excels in stakeholder management, effective coaching, and employee development, contributing to a culture of high performance within the organization.
Location
Jaipur, India
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