Rick Sperry is a Solutions Architect at Tata Consultancy Services, bringing over 25 years of experience in contact center solutions. They previously served as a Specialist Master at Deloitte, where they honed expertise in transformative CCaaS projects. Prior roles include Director at eLoyalty and Senior Telephony Designer at Capital One. Rick holds a BA in Business Administration from Virginia Commonwealth University and is passionate about optimizing customer engagement strategies through innovative technology solutions and collaboration.
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