Robinson E currently serves as the Information Technology Service Desk Team Lead at Tata Consultancy Services, focusing on Identity Management Support and technical issue resolution, achieving a customer satisfaction rate of 98%. Prior to this, Robinson held the position of Technical Support - SME (Level 2) at Sutherland, where advanced troubleshooting skills were applied to achieve a 97% customer satisfaction rate and foster strong customer relations. Robinson E holds a Bachelor of Commerce degree from Madras Christian College, completed in 2022.
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