Rohit Dutta has over 17 years of experience in managing and improving service delivery, particularly in the Financial Services and Insurance sectors. Starting as a Cluster Lead and Senior Consultant at Infosys BPO from April 2012 to December 2013, Rohit advanced to Sr. Cluster Lead at Infosys BPO Ltd. from January 2014 to September 2016, overseeing global portfolios focused on process improvement and service quality. Currently serving as Associate Vice President at Tata Consultancy Services since November 2023, Rohit specializes in delivery excellence, risk management, and business transformation. Rohit holds a Bachelor of Engineering in Electronics from Mount Carmel School, Anand Niketan, New Delhi.
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