Saba Fatima currently serves as a Business Process Lead in IT at Tata Consultancy Services. Previously, they worked as an Assistant Manager of Technical Support Engineer at PRP Services Pvt. Ltd., where they provided comprehensive support for SMS, IVR, and Toll Free Accounts while effectively managing customer issues and team performance. Saba holds a Bachelor of Technology degree in Electronics and Communications Engineering from Maharshi Dayanand University and is pursuing a High School Diploma at Notre Dame Academy. Their professional experience reflects strong leadership skills and a commitment to customer satisfaction.
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