Samadhan Devkate

Samadhan Devkate is currently leading Change Management at Tata Consultancy Services (TCS) and has over six years of experience in IT service management. Previously, they served as a Major Incident Manager Team Lead at Capgemini, where they coordinated with global clients and managed critical outages. Samadhan also worked as an Incident Analyst at IBM, focusing on incident management and service improvement. They hold a Bachelor of Engineering in Electronics and Telecommunication Engineering from Sinhgad Institute of Technology, where they graduated with first-class honors. Samadhan is ITIL 4 certified and proficient in various service management tools and methodologies.