Santanu Ghosal is a mid-level executive with over 10 years of experience in project and operation management in the ITES/ITIS/ITIL domain. Currently serving their notice period, Santanu holds ITIL V4 and Microsoft Azure Foundation certifications and has worked in roles such as Major Incident Manager and Business Process Lead at Tata Consultancy Services from 2019 to 2024. Previously, Santanu has held positions in HR coordination and support, notably at Firstsource Solutions Limited and Pecon Software Ltd. They completed an MBA in Human Resources Management and Business Administration from Punjab Technical University between 2012 and 2014.
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