Saritha Iyer is an experienced IT professional specializing in IT Service Management, Service Delivery, and Agile Coaching. They have a strong background in using ITSM platforms like ServiceNow and Ivanti Service Manager, with expertise in Asset & Configuration Management, Change, Incident, and Problem Management processes. Saritha previously worked as a Service Delivery Manager at Tata Consultancy Services and currently serves as a Solution Architect and Process Consultant in the Banking, Finance, and Insurance sector, where they focus on ServiceNow administration and process engineering. They hold a Bachelor's degree in Commerce from Mumbai University and have honed their skills in leading teams and building lasting client relationships throughout their career.
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