Senthil Rajagopal is the Head of Service Development and Delivery at Tata Consultancy Services, bringing extensive experience in IT service delivery across corporate banking, retail, and the telecommunication and media industries. They have acquired multiple certifications, including ITIL Intermediate Service Operations, Project Management Competency Development, Program Management, and Professional Scrum Master II. With a strong focus on team management and customer service, Senthil effectively addresses client concerns and drives continuous service improvement. Their career includes previous roles as System Engineer, Information Analyst, Module Leader, and Service Manager, among others. Senthil is currently pursuing an Engineer’s Degree at the National Institute of Technology Surat.
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