Sharaf Baksh possesses extensive experience in voice systems engineering and technical support, with a career spanning roles such as Desktop Support Intern at Aon Hewitt and positions in voice and network engineering at companies including Tata Consultancy Services, Marathon Petroleum Corporation, and Presidio. Displaying a strong expertise in managing large-scale Cisco VoIP infrastructures, troubleshooting complex telecommunication systems, and providing technical support to over 10,000 users, Sharaf effectively implements solutions in collaborative environments. Educational qualifications include a Bachelor's Degree in Information Systems Technology with a concentration in Network Security and a Technical Certificate in Information Technology from Seminole State College of Florida.
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