Sheetal Mandpe is an experienced professional currently serving as a Senior Manager at EXL since January 2025, after holding various key roles at Tata Consultancy Services since March 2013, including Team Lead specializing in Insurance Process: Life & Pensions. Responsibilities include overseeing daily operations and reporting, mentoring team members, and ensuring process quality and compliance. Previous positions include Customer Service Manager and Lead Assistant Manager at EXL, as well as roles at Capita India Pvt Ltd, WNS Global Services, and Mphasis. Sheetal Mandpe holds a Bachelor’s degree in Business/Commerce from Modern College, Pune, and completed high school at Guru Nanak College.
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