Sonal Bhatnagar is currently a Technical Lead at Tata Consultancy Services, leveraging a background in information technology with a Bachelor's degree from B.M. Institute of Engineering & Technology. With over five years of experience in the IT and telecommunications industry, they have managed network services with a focus on service operations, incident management, and change management. Previously, Sonal held positions as a Global Change Manager at Ericsson and a Senior Engineer at Colt Technology Services. Additionally, they began their career as a Software Engineer at Newgen Software. Sonal is ITIL V3 Foundation certified and possesses a SIAM Foundation certification.
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