Surma A is an experienced professional with a diverse background in customer support, content development, and technical solutions. Currently self-employed as a freelance web content writer and customer support executive since May 2015, Surma also holds the position of Information Specialist at Tata Consultancy Services since December 2021. Previous experience includes roles as a Senior Solutions Engineer at Oracle, where responsibilities involved customer support and data analysis, and a customer support position at NestAway Technologies Pvt Ltd. Early career experience includes functioning as a Test Engineer at RelQ. Surma A holds a Bachelor of Engineering degree in Telecommunication from Visvesvaraya Technological University.
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