Susmita A. is a Delivery Manager at TCS, bringing 18 years of progressive experience in the IT industry with a focus on software development, project management, and customer relationship management. Susmita has led technology programs for insurance clients across the UK, successfully delivering automation and transformation initiatives. They began their career in mainframes and have since transitioned to digital technologies such as .NET, RPA, and BPM. Susmita's expertise includes managing large teams, cost management, and implementing industry best practices in service delivery. They hold a Bachelor of Engineering degree in Electrical, Electronics, and Communications Engineering from B V B College of Engineering and Technology.
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