Vikas Manchanda is a seasoned professional with extensive experience in the banking and telecom sectors. They held roles as a Process Developer at National Australia Bank and GENPACT LLC, providing support to customers and training new team members. As a Team Lead at Vodafone India, Vikas managed customer queries and escalations. Currently, Vikas serves as a Manager at Tata Consultancy Services, overseeing quality audits and business migrations. They are also Six Sigma Green Belt certified and a certified Level-1 trainer, committed to team development and empowerment.
Location
Ahmedabad, India
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