Vishal Shaw is a Service Level Manager at Tata Consultancy Services, specializing in IT application support across BFSI, Retail, and Life Sciences sectors. With over 14 years of experience, they have excelled in ensuring SLA compliance and managing critical applications while spearheading automation initiatives that enhance operational efficiency. Previously, Vishal held various roles including Compliance Analyst at Ocwen Financial Solutions Pvt. Ltd. and Analyst at ISGN Corporation. They are currently pursuing a SQL DBA certification, a Bachelor's degree in Electronics and Communication, and an MBA in Information Technology and Production & Operation Management.
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