Eric L. is an experienced Technical Support Engineer and Customer Support Specialist with a strong background in the Information Technology and Internet industry. They have held roles at Booking.com as a Customer Service Executive and at Sykes Enterprises as a Technical Support Engineer. Currently, Eric L. serves as a Senior Technical Support Engineer at Tata Consultancy Services since 2017. They have also worked as a Billing Support Engineer at Wicresoft and are fluent in both Bahasa Indonesia and English. Eric L. holds a Bachelor's degree in Hospitality Operations Management from George Brown College.

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