Mark Steinert is currently the VP and US Contact Center Customer Service Group Manager for Retail Card Services at TD. With a career spanning from 1990 to the present, they have held leadership roles at various organizations, including President/Senior Pastor at the Church of the Nazarene and Partner Experience/Operations Director at Upward Sports, Inc. Mark is driven by a commitment to enhance team effectiveness and believes in servant leadership. They have earned multiple accolades, including the CEO WOW! Leadership Award in 2024, and have implemented innovative strategies to boost customer satisfaction and employee engagement across teams. Mark holds a degree from Mount Vernon Nazarene University, attained in 1991.
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